Returns & Exchanges
At CALITHE, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your order, we offer a 30-day return window for all unworn and unwashed items.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original CALITHE packaging, ensuring all tags are still attached and the jewelry or apparel is in its original condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing